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Frequently Asked Questions

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Ahmed supports several different payment methods, depending on your account country and location. More information on Ahmed payment methods can be viewed here.

If you find you have a question about a paid course while you’re taking it, you can search for answers to your question in the Q&A, or ask the instructor.

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Each Ahmed Online course is created, owned and managed by the instructor(s). The foundation of each Ahmed my course are its lectures, which can include videos, slides, and text. In addition, instructors can add resources and various types of practice activities, as a way to enhance the learning experience of students.

You can email Customer Service at info@brains-o.com or call us on +965 99742814 for assistance.

Our call center is available 8am - 6pm every day except Friday. Alternatively, you may email Customer Service at info@brains-o.com or call us on +965-99742814 for assistance.

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All Course purchases are non-refundable

Your email confirmation should be received immediately. Please double-check your junk email. If you still do not see an email confirmation, please email Customer Service at info@brains-o.com

Please email Customer Service at info@brains-o.com or call us with your transaction details. Customer Service will be able to assist you.